FAQs

What rubbish can you remove?

We provide both domestic and commercial rubbish clearance services, and they include the following: Flat clearance, house clearance, garden waste, building waste, bulky waste, etc. and commercial: business premises clearance, business relocation, storage unit clearance, demolished sheds & small garages and much more on our website.

New for Surrey bargain rubbish removal.

How much does it cost?

Quarter load- Up to around 3.5 cubic metres of waste
Costs: £80
Half load- Up to around 7 cubic metres of waste
Costs: £160
Full load- Up to around 14 cubic metres of waste
Costs: £320

How do I book?

You’ll need to call us on 0800 138 9100, and we’ll sort it out from there!

What areas do you cover?

We cover all areas in Surrey as well as parts of South London.

Will my rubbish be recycled?

The Environment Agency fully licenses us, so we aim to recycle 100% of the waste we collect and prevent it from going to a landfill when possible.

Is the price I receive over the phone the actual cost?

Yes. If the information provided about the amount of waste you need to clear is accurate, then the price over the phone is the rate to pay; no hidden costs are added to our services.

How can I pay?

Payment can be made by cash, cheque, credit/debit card or BACS payment.

When do you arrive to remove the waste?

We arrive at the time you specify to suit your needs rather than giving you a rough timeframe.

Do you clean up the property afterwards?

Yes. Once the rubbish has been cleared, the area around it will be cleaned to remove any remaining debris.

Can I arrange regular waste collections for my business?

Yes. We can provide regular commercial waste collections for your business.

Can you remove hazardous materials?

We can remove some hazardous materials but not others. A complete list of what we can and can’t remove is here.

An item I want to have removed isn’t on your list; does that mean you can’t remove it?

Not necessarily. A quick call to a team member can provide information on whether an item can be taken.

Why should I use you over a skip-hire service?

Skip hire is more expensive when you consider the cost of acquiring a skip permit and the fact that you may be paying more than you need to based on the volume of waste.

With us, you know the service cost is based on how much we take away and nothing more, which will be made clear before the clearance starts.

What happens if I am not completely happy?

Then you can call our office number or email  complaints@rubbishclearancesurrey.me.uk

Please address all correspondence to our CEO, Mr Stuart Patterson, who will handle it personally.